Resolves issue which could cause Hub for Windows to crash when unplugging/replugging a headset while using a third-party developed softphone integration Resolves issue that prevents some users from updating the language on a Savi 8200 headset Plantronics Hub v3.11 and lower are not affected and can be updated using the software update policy feature.Īdded support for Calisto 5300 SpeakerphoneĪdded Notarization support for all MAC OS X deliverables, hub can now be installed without pop up warnings asking for user permissionsĪdded DFU support for a DA90 while connected to an MDA400 QD SeriesĪdded support for Avaya IX Workplace (Windows) Plantronics Hub v3.12 must first be uninstalled, and the new version (Plantronics Hub v3.13 or higher) must be deployed to host systems on the tenant. Plantronics Manager cannot update Plantronics Hub v3.12 clients using the Plantronics Manager software update policy feature. Removed a checkbox to dismiss a persistent firmware update reminder Resolves an issue preventing a policy locking the settings for a Calisto 5300 Resolves an issue where the wrong image was displayed for BT600 when connected to a Calisto 5300 Resolves issue where Calisto 5300 battery level was incorrectly report as a percentage instead of in Hours and Minutes Resolves issue causing microphone to unmute when rejecting a Cisco Jabber call while user is muted in Cisco WebEx Meeting Centre Resolves an issue where a call is unmuted when receiving a second unanswered call Implemented support for independent volume control of media and telephony on Blackwire 3300 Series, Blackwire 7225, BW8225 and MDA500 QD series devices Implemented support for Poly EagleEye Mini Camera – device will now appear in Plantronics Manager Pro inventory reports (there are no settings or firmware updates for EagleEye Mini hence these are not supported) To ensure accurate data in Plantronics Manager Pro reports, customers using Avaya Equinox should open the softphone client prior to opening Plantronics Hub for Windows. When using the call button to flash between an active call and a call on hold using Avaya Communicator 2.1, both calls may be put in a hold state and may require using the softphone user interface to resume the call. Unplugging the following devices during the firmware update process may result in the recovery process not working correctly: Blackwire C315, C325.Īfter wearing sensor is turned off for Blackwire 710/720, Plantronics Hub still shows sensor-dependent settings as ON yet they do not work. On Plantronics Hub for Mac, the call end button on the headset may not reliably work during a softphone call on Voyager 8200 with a BT600 and on Blackwire C320, C720. On Cisco Jabber call, audio unmutes when user joins a non-audio Skype for Business meeting. Support for local firmware update for BT300 (Product ID = 417) is not available. Users must shut down Plantronics Hub and re-start it to regain audio connection.ĭuring a firmware update, if an MDA220 becomes bricked, Plantronics Hub can no longer detect the device. Lost audio connections may occur if the BT600 is unplugged and then plugged back in. It is also not accurately reported to Plantronics Manager Pro. On the MDA220 (Product ID 0xAD04), the serial number is not reported correctly in Plantronics Hub for Windows and Mac. Plantronics Hub for Mac does not support firmware updates for these devices. Call control using the headset button will work reliably for subsequent calls.įor MDA200 and MDA400 QD Series, firmware updates are available using Plantronics Hub for Windows only. When using Zoom for macOS the headset call control button may not work reliably for the first call. When using some softphones, ignoring a call while a Calisto 5300 is muted can result in the loss of mute synchronization between the speakerphone and Windows/Hub Resolves an issue causing excessively large DeviceManager log files when using Hub 3.18 and Cisco Jabber 12.5.1 Resolves an issue preventing Thai and Indonesian from appearing in the Language drop down for BW8225 headsets Resolves an issue causing an incorrect headset serial number to be displayed when connected to a D200 dongle Implemented Acoustic Event reporting support for Savi 8210 and Savi 8220 products (firmware update required) PLANTRONICS HUB RELEASE NOTES ARTICLE ID:
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